Terms and Conditions

Effective January 1, 2026

Professional Orem Concrete Construction, oremconcreteconstruction.com, contact@oremconcreteconstruction.com

Accepting these terms

These terms cover your use of this website and the concrete work you hire Professional Orem Concrete Construction to do. When we say "we," "us" or "our," we mean Professional Orem Concrete Construction. When we say "you," we mean the homeowner, property owner or business that visits the site or hires us.

By using this website, asking for an estimate or scheduling work with us, you agree to these terms. If you have a signed written contract or accepted written estimate for your job, that document controls wherever it differs from this page. If you don't agree with these terms, please don't use the site, and call or contact us with any questions before you book.

What we do

We're a concrete contractor in Orem, UT, and we do residential and commercial concrete work in Orem and the cities around it. That includes driveways, patios, sidewalks, steps, garage floors, stamped and decorative concrete, pool decks, retaining walls, footings, foundations and slabs, parking lots, foundation raising and concrete cutting. You can see the full list on our home page, and read more about our crew on our About page.

The descriptions on this website are general. The exact work on your job, including size, thickness, finish, base preparation, demolition and cleanup, is what's written in your estimate or contract. Anything not written there isn't included unless we both agree to it in writing.

Estimates and pricing

Estimates are free, we give them at your property, and asking for one doesn't obligate you to anything. We reply to estimate requests within 1 business day.

An estimate is based on what we can see and measure on the day we visit. It stays good for the period written on it, because material and labor costs change. If we find something we couldn't see before, such as soft or wet subgrade, which is the soil the slab sits on, buried debris, old concrete thicker than expected, roots or hidden utility lines, we'll stop and explain it to you before doing extra work. Any change in scope or price needs your approval, in writing or by text or email, before we go ahead.

Prices on your estimate cover only the work listed. Permit fees, HOA requirements, engineering, and repairs to sprinklers, landscaping or utilities that weren't marked are not included unless your estimate says they are.

Scheduling, weather and cancellation

We'll give you a target date when you book, but concrete depends on weather. We may move a pour if rain, freezing temperatures, extreme heat or wind would hurt the finished slab, and we'll tell you as soon as we know. Delays from weather, material supply, inspections or other things outside our control don't make us responsible for added costs or losses.

Before we start, you agree to give our crew clear access to the work area, to mark private lines such as sprinklers, lighting and septic, and to point out your property lines. If your job needs a permit or HOA approval, your contract will say who is responsible for getting it, and work can't start until it's in place.

If you need to cancel or reschedule, please call us at (385) 476-8003 as early as you can. If you cancel after we've ordered materials, scheduled concrete delivery or started work, you'll owe us for those costs and for work already done, as your contract describes.

Payment

Your estimate or contract lists the deposit, if any, and when the rest is due. Unless it says otherwise, the balance is due when the work is complete. We'll tell you which payment methods we accept when you book.

If a payment is late, we may pause work until it's made, and you agree to pay reasonable costs of collecting what's owed, including attorney fees where the law allows. Where Utah law permits, unpaid contractors may file a lien on the property, so please talk to us right away if a payment problem comes up.

How concrete behaves after the pour

Concrete shrinks as it cures, which is the slow hardening over the first days and weeks, and some cracking is normal. We cut control joints, which are planned grooves that give the slab a place to crack in a straight line, but they can't prevent every crack. Hairline cracks, small color differences, minor surface variation and some scaling from deicing salts are part of how concrete behaves and are not defects.

We'll tell you how long to stay off the new concrete and when you can drive on it. Damage from walking or driving on it too soon, heavy equipment, deicing salts in the first winter, changes in drainage you make later, tree roots, or soil movement that happens after we leave is not covered.

Warranty and disclaimers

We stand behind our work, and if something isn't right, we want to hear about it. Any specific written warranty for your job is the one in your contract, and its terms and time limits control.

Apart from any written warranty in your contract, our work and this website are provided as they are, and we make no other warranties, express or implied, including warranties of merchantability or fitness for a particular purpose, to the extent Utah law allows. Material makers' warranties, such as those for sealers or coatings, are theirs, and we'll pass along whatever they provide.

Limits on our liability

We're licensed and insured, and we'll take responsibility for damage our crew causes through our own negligence. To the fullest extent Utah law allows, our total liability for any claim about a job is limited to the amount you paid us for that job.

We aren't liable for indirect, incidental or consequential losses, such as lost use of your driveway or business, or for damage to unmarked private lines, to items left in the work area, or to lawns and plantings that are disturbed by normal access for trucks and equipment. Nothing in these terms limits liability that Utah law doesn't allow us to limit.

Using this website

The information on this site is general and isn't advice for your specific property. Photos show past or sample work, and your finished job may look different. The text, photos and design on this site belong to Professional Orem Concrete Construction, and you may not copy them for commercial use without our permission.

Links to outside websites are there for your convenience. We don't control those sites and aren't responsible for their content.

Resolving disagreements

If you're unhappy with any part of our work, call us first. Most problems get settled quickly once we come back out and look at the slab together.

If we can't work it out directly, we both agree to try mediation in good faith before going to court. If mediation doesn't settle it, either of us may bring the claim in the state or federal courts located in Utah County, Utah.

Governing law

These terms, your use of this website and any work we do for you are governed by the laws of the State of Utah, without regard to its conflict of law rules.

Changes to these terms

We may update these terms from time to time, and the version posted here is the one that applies when you use the site or book work. Changes don't affect a job already covered by a signed contract unless we both agree in writing.

If any part of these terms can't be enforced, the rest still applies.

Questions about these terms

If anything here is unclear, call us at (385) 476-8003 or reach us through our contact page. We're happy to walk you through it before you book.